Sample Request Letter for Information of a Product Delivery

You can write to the customer care department of a big company or the business organization directly to know about the status of the products ordered by you or enquire about the information about the products you are interested in buying.

Here are examples of such request letters for information of a product delivery. Please modify them suitably as appropriate in your case.

Add necessary information to your letter. If you are writing an email, then use the body portion only of the following letter templates.

TEMPLATE #1

(Product ordered, not delivered yet.)

Date: ________

To

The Consumer Department

(Name of the Organization)

(Office Address)

Sub.: Information on product delivery.

Dear Sir/Madam,

I had ordered on your website at www.__________ the following product for delivery at my home/office.

(i) Date of order: _________. (ii) Invoice ref no. _________.

(iii) Product name: _________. (iv) Amount: ________.

(v) Delivery address: _____________.

The product was due for delivery by (Date). I had received an SMS on (Date) that the product was despatched. However, I am disappointed that it has not been delivered yet even after ___ days of order placement.

Therefore, I kindly request you to update me on the latest status of the product-in-transit. Please try to have it delivered at the earliest.

Thanking you,

Yours faithfully,

    (Signature)

(Name of the Customer)

Mob. _________

TEMPLATE #2

(Product delivery enquiry.)

Date: ________

To

(Name of the Organization)

(Office Address)

Sub.: Information on product availability.

Dear Sir/Madam,

I would like to buy the following products from you. I need the products to be delivered at my address by (Date).

i) Product name: __________. Brand: _______. Model: _______. Quantity: _______.

ii) Product name: __________. Brand: _______. Model: _______. Quantity: _______.

iii) Product name: __________. Brand: _______. Model: _______. Quantity: _______.

Would you be kind enough to let me know if you can deliver the products by (Date) at my shop at (Address)? Please also provide quotations for the products.

Thanking you,

Yours faithfully,

    (Signature)

(Name of the Customer)