A bank activates the auto pay facility for credit cards only after receiving a written request from a customer. The customer can request for deactivation of the auto debit facility in case he/she wishes to discontinue it for some reasons.
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Some banks may accept the cancellation request through a written letter duly signed by the customer. Following template could be used, which has all necessary details. This is for your reference.
TEMPLATE
Date: .........................
From
(Name of the Credit Card holder)
(Full Address)
(Mobile Number)
(Email Id)
To
The Branch Manager
(Name of the Bank)
(Name of the Branch)
(Branch Address)
Sub.: Request for cancellation/deactivation of auto debit instruction on credit card
Dear Sir/Madam,
I am a credit card holder of (Name of the Bank). As per my earlier request, the auto debit facility is active in my credit card. I hereby request you to kindly cancel the auto debit facility opted for total amount due / minimum amount due in the credit card.
Kindly note my credit card details as follows:
i) Credit card number: .......................
ii) Savings / current account linked for auto debit: ............................ (IFSC: ............)
I agree to oblige by the terms and conditions in this regard. Necessary charges for this may kindly be debited from the above mentioned savings / current account linked with my credit card.
Kindly do the needful and oblige.
Yours faithfully,
(Signature)
(Name of the Credit Card holder)
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