Faulty Electricity Meter Not Working Complaint Letter Format

Any defect in your electric meter may lead to errors in the electricity consumption reading in the meter, which will ultimately lead to wrong billing. It may end up either with higher billing or even lower billing in some cases.

Hence, it is always advisable for you to keep a tab on your billing amount and units consumption every month. So that if any error happens, you will be able to catch it instantly.

You can lodge a complaint with your local electricity board by a written letter signed by you with all the details. Some electricity companies are providing online options to consumers to lodge complaints.

Here are samples of such complaint letters for your reference while drafting the letter to the electricity company. Please modify it appropriately.

TEMPLATE #1

(SHORT Complaint Letter)

Date: ..............

To

(Name of the Electricity Company)

(......... Branch)

(Address)

Sub.: Complaint against wrong meter reading in the electric meter

Dear Sir/Madam,

I, (Name of the Consumer), would like to lodge a complaint regarding the faulty electric meter at my residence. My electricity consumer no. is ............... with area code ........... My address is ........................................

Generally, my electricity bill per month is around (Amount) with an approximate .... units of consumption monthly. However, I received bills for very high amounts during the last .... months. Our regular electricity consumption is almost the same as previous months.

Hence, I am not able to comprehend why the billing amounts would be so high in the last .... months. You can check the monthly billing amount for the last six months from your system to find out our monthly electricity consumption.

Therefore, I kindly request your goodself to send your representative to check our electric meter and have it replaced. I further request you to reissue the bills for the last .... months as they are wrongly billed. I shall be grateful if my complaint is attended to as soon as possible.

Yours faithfully,

   (Signature)

(Name of the Consumer)

Mob. .................

TEMPLATE #2

(DETAILED Complaint Letter)

Date: ..............

To

(Name of the Electricity Company)

(......... Branch)

(Address)

Sub.: Complaint regarding faulty electric meter (Consumer no. ..............., Area code ..........)

Dear Sir/Madam,

I have been a loyal customer of your electricity company for many years. I have always tried to make the payments in due time and never cheated on the electricity consumption by any way. Recently, I realized that I have been receiving bills for almost twice the amount I was being billed earlier. I analyzed the daily electricity consumption of my household carefully for the last few months and I am quite sure our electricity consumption has not increased that substantially compared to the billing received. Hence, there must be some error in the electric meter. It might have become defective or faulty.

My electricity connection consumer number is ................. with area code .............. at my residential address ........................... I was receiving a billing amount in the range of .......... to .......... For the last .... months, I have received bills for an amount much higher than the average amount. You can check the monthly billing amount for the last six months from your system to find out our monthly electricity consumption.

Therefore, I kindly request you to send your representative to change the current electric meter at our home. I further request you to kindly reissue bills for the last .... months as they were wrong. In my opinion, the average billing amount of the earlier period can be taken for generating new bills for the last .... months or a refund can be adjusted in the next billing.

I shall be grateful to your goodself if my complaint is addressed to at the earliest and solution is provided soon.

Yours faithfully,

   (Signature)

(Name of the Consumer)

Mob. .................