In case you have applied for withdrawal of your provident fund (PF) amount, but you have not received the money after waiting for several days, then you should lodge a complaint on this.
Depending upon the particular case, a complaint can be lodged either against the employer or the concerned EPF office.(1) Complaint against Employer - if PF withdrawal/claim form is submitted with the Employer but they have not forwarded it to EPF office after completing necessary formalities;
(2) Against EPFO officials - if the PF claim form was submitted by Employer at the EPF office but the EPF office is taking too much time to process it.
The employee should at least wait for a month before proceeding to lodge a complaint.
You can also register your grievance online at EPFiGMS portal developed by Employees' Provident Fund Organisation, Ministry of Labour and Employment, Government of India.
Please also note that now the employee also has an option to submit a PF claim form directly to the EPF office without going through the employer.
Template #1 - Complaint letter against Employer
Date: ...............
To
Office of the Addl. Central Provident Fund Commissioner, .......
(Zonal/Regional Office Full Address)
Sub.: Complaint regarding negligence by ex-employer in processing PF claim
Ref: UAN .................. PF Number ...............
Dear Sir,
I beg to state that I was an employee of (Name of the Company) during (Date) to (Date). Few days after resigning from the company, I had submitted my request for withdrawal of my provident fund with the said company. I had completed all the documentation and signing formalities in this regard and had handed over all the necessary documents to the company during my visit on (Date).
It has been over .... days since then and I have not yet received any acknowledgment number or receipt regarding the submission. I have also not received any acknowledgement email or SMS from your EPF office. I had tried to check the online status at EPFO website and through Umang app but I could not find any information on the status of my PF withdrawal application.
It seems my application has not yet been forwarded to the concerned EPF office for processing the claim. I have been trying to reach the company for an explanation, but they are not cooperating and putting me through unwanted inconvenience.
Therefore, I request your goodself to kindly instruct the company to take necessary action from their side in this matter and may your office be kind enough to process it without any more delays. Further, I request you that strict action be taken against the said company for such negligence and for causing harassment to ex-employees like me.
Thanking you in expectation that my complaint will be attended to and resolved at the earliest.
Sincerely,
(signature)
(Name of the Person)
Template #2 - Complaint letter against EPF office
Date: ............
To
Office of the Addl. Central Provident Fund Commissioner, .......
(Zonal/Regional Office Full Address)
Sub.: Complaint regarding delay in processing my PF claim
Ref: UAN .................. PF Number ...............
Dear Sir,
Respectfully, I would like to draw your kind attention to my grievance on the undesired delay caused in processing my application for withdrawal of provident fund by your EPF office, (Address).
With reference to the captioned UAN and PF number, I beg to state that I had submitted my PF claim form with all necessary documents with my ex-employer on (Date). The concerned official at my ex-employer organisation has informed me that they had submitted my PF claim form at your office on (Date). Acknowledgement number for the same is .................
I was informed that it takes generally 15-45 days to process the claim and to transfer the money to my bank account. However, I regret to inform you that it has been over 45 days since then, but my application status still shows pending and I have not received any money in my account.
For your kind information, to the best of my knowledge, my PF claim form was complete in all respects and all supporting documents were submitted along with it. Hence, I cannot possibly comprehend the circumstances leading to such delay in processing.
Therefore, I kindly request your goodself to instruct the concerned official to take immediate action on this. I will be grateful to you for your help.
Thanking you in expectation that my grievance will be attended to soon.
Sincerely,
(Signature)
(Name of the Person)
Copy to: Employees' Provident Fund Organisation (EPFO), 14, Bhikaiji Cama Place, Bhavishya Nidhi Bhawan, New Delhi-110066
People also have to consider that PF office staffs are loaded with works. Especially in a populated country like India, every day PF office receives so many requests. With limited staff, dealing with each case on time could be very difficult. Though I agree, you should keep following up if you want your request to be attended to at the earliest possible.
ReplyDeletewhat about those people staying karnataka, butr PF account is in Gurgaon haryana he cant go on daily basis
Deletei have received the pf amount but according to passbook it is very less amount received and tell the format letter
ReplyDeleteIf you had applied for advance against the PF balance and have received less than the amount applied for, then it is because the government authority approved a lesser amount. There is nothing to worry. Rest of the amount is still in your PF account. Please login online to check the amount.
DeleteWhen you apply for PF withdrawal after leaving a job, then you can apply for complete withdrawal and you will be paid the full amount. But if there was any error in it, then you can register your complaint at epfigms.gov.in. Simply fill in the required details and mention that the amount received in less than your actual balance.
I am trying to withdrawal my pf balance but the amount is getting deducted from pf passbook and not getting credited to my bank account.
DeleteSo in this matter what should i do.
Generally, it takes 15-45 days for the pf withdrawal amount to get credited in the bank account of the pf holder. Wait for that much time. After that if you still don't receive the amount, you can lodge a complaint in the EPF website.
Deletesir i worked for a company ,they had had mentioned different epf no and uan no on my salary slip and on UAN portal also have wrong information, when i notice all that i informed company A/C TEAM AND HR team , but they are not responding my requst as the branch of company already closed , how can i procees further.
DeleteSir I have one Problem of Pf Withdraw Reason was (EPS Contribution paid after 58 Years Pls Clarify ) Pease Tell Me Sir Further Process,
ReplyDeleteSir , Kindly sugest what should i do, my claim status is still Pending at previous employer from last 5 months . I am waiting for your reply,
ReplyDeleteYou can lodge a complaint at EPFiGMS Portal.
DeleteThanks Sir
DeleteSir, in the service history of previous employers not available in the new UAN portal while the EPF has been transferred. Kindy suggest
ReplyDeleteSir, in the service history of previous employers not available in the new UAN portal while the EPF has been transferred. Kindy suggest
ReplyDeleteSame problems occurred with me
DeleteSir Mera Pf Mila Hai Par New Id KA Pf Mila Hai To Mera Old Id Ka Pf Mila nHi Pls Help Me
ReplyDeleteMy name is incorrect in my EPF account and my ex company is closed. Please let me know who will handle this and sort it out?
ReplyDeleteIt shows the claim is settled but not credited to my account. And also I have submitted ASR form in that they are telling to check with bank manager ,and manager is telling to get upi number pls help me
ReplyDeletePlease submit your grievance at epfigms gov in. They can help you and guide you properly. Check if there is any problem in your bank account details for your EPF account. Log in at unifiedportal-mem.epfindia.gov.in/memberinterface. If needed update your bank account details accurately. If your claim is settled but not credited to bank, it may be because of error in bank account details.
Deletesir i am applying for withdrawal case settelled in 27 July but payment not received. iam checked my account is invalid but money debit in my account what i do .
ReplyDeleteMy pf claim have been rejected for a reason stating that the exit date differ as per record.What could be the reason.Please guide.
ReplyDeleteIt could be because the date of exit/ separation as intimated by your employer to the PF office is different from the date of separation mentioned in the PF claim form. You can log into the EPF portal to see the date of separation(exit) of your from that company.
Deletesir ,my pf kyc not update & withdrawal , What could be the reason.Please guide. how to letters formats
ReplyDeletesir my pf rejected because Claim Rejected MEMBER NAME DIFFER IN PREVIOUS MEMBER ID AND PRESENT ID PLZ CLARIFY HOW TO CLARIFY IT PLEASE SUGGEST
ReplyDeleteSir iam traing to transfer my previous account balence to present employer but its not posiable showing error is present emplyer not made payment what should i do....please suggest me
ReplyDeletewaht is the format eps to epf merge to letter for pf office,kindly help please
ReplyDeletehow to clarification letter employer not deducted pension fund
ReplyDeletesir,iam working in pvt company nearly 11 years back , that time there is no UAN number, after that iam resing the company. After iam joining anothr
ReplyDeleteYou can contact your previous company with the employment details and provident fund number given to you at that time. They can file a claim for you manually at the EPF office. If there is any delay, you can lodge a complaint at the EPF office or online through EPF website.
Delete