Cheque Book Not Received - Complaint Letter to the Bank

Nowadays, requesting for a new cheque-book is made much easier by giving the request facility in the online Net-banking services or in the official Apps of the bank. However, some of the banks continue to accept new requests for issuance of cheque-books through physical application forms at their branches.

If you have applied for new cheque-book from your bank, but there has been an undue delay in receipt of the chequebook, then you should enquire about the status of your application by calling the customer care number of the bank or by visiting the branch of the bank or you can write a complaint letter to the bank about the matter.

Here is a format of such a complaint letter for your reference in drafting the letter.

TEMPLATE

Date: ________

From

(Name of the Account-holder)

(Full Address)

(Phone Number)

To

The Branch Manager

(Name of the Bank)

(Name of the Branch)

(Address)

Sub.: Non-receipt of new cheque-book.

Dear Sir/Madam,

I have a savings account in your bank with account number ________. I had requested for the issuance of a new chequebook by submitting the required 'New Cheque Book Request' form at your branch on (Date). Please note the form submission acknowledgement no. ________.

It has been over ___ days but the chequebook has not yet been received. I am very disappointed with such undesired delays by your bank in meeting a simple request of mine. From last ___ days, I have not been able to issue cheques to the parties where the money is due or committed to be paid. This is causing tremendous inconvenience to me.

I hope that you will take my complaint seriously and attend to the matter immediately without fail.

Thanking you,

Yours faithfully,

     (Signature)

(Name of the Account-holder)